Our Commitment

Responsible Gaming Commitment

Plate Zarix is dedicated to providing a safe, responsible, and enjoyable environment for all adult guests. We believe that gaming should be a form of entertainment, not a source of harm.

  • The venue operates strictly for adults aged 21 and over.
  • We promote responsible behaviour and provide information to help guests make informed decisions.
  • Our staff are trained to recognise signs of problem gaming and offer assistance discreetly.
Understanding Responsible Gaming

What Responsible Gaming Means

Responsible gaming means maintaining control over your gaming activities, ensuring they remain a positive and enjoyable part of your leisure time without negatively impacting your finances, relationships, or wellbeing. It involves setting limits on time and money spent, recognising when gaming stops being fun and starts causing problems, and being aware of the risks and knowing where to seek help.

Gaming should never be seen as a way to make money or solve financial difficulties. It is a form of entertainment, and like all entertainment, it should be enjoyed in moderation. Problem gaming can lead to financial strain, relationship issues, and mental health challenges. Early recognition and intervention are key to preventing harm, and Plate Zarix is committed to fostering a culture of responsibility.

Practical Tips

Practical Tips for Responsible Gaming

Set Limits

Before you start, decide on a budget for time and money, and stick to it. Never exceed your predetermined limits, regardless of wins or losses. Use only disposable income for gaming, set a time limit and take regular breaks, and avoid chasing losses.

Keep It Social

Gaming is more enjoyable when shared with friends. Avoid isolating yourself and maintain a balanced lifestyle with other activities. Don't let gaming interfere with work, family, or social commitments, engage in other hobbies and interests, and be mindful of your emotional state; avoid gaming when stressed or upset.

Know the Signs

Be aware of warning signs that gaming may be becoming a problem, such as spending more than you can afford, lying about your gaming, or feeling anxious when not gaming. If you recognise these signs in yourself or others, seek help early. Plate Zarix staff are available to provide information and support.

Recognising Problem Gaming

Common Warning Signs

Problem gaming can manifest in various ways. Being aware of these signs can help you or someone you know take action early.

  • Spending more time or money on gaming than intended.
  • Feeling restless or irritable when trying to cut down.
  • Lying to family or friends about gaming habits.
  • Borrowing money or selling possessions to fund gaming.
  • Neglecting responsibilities or relationships due to gaming.
Support Resources

Where to Find Help

GamCare

GamCare is the leading provider of information, advice, and support for anyone affected by gambling harms in Great Britain. They offer a free, confidential helpline and live chat.

BeGambleAware

BeGambleAware provides information to help people make informed decisions about their gambling. They fund research, education, and treatment services.

National Gambling Helpline

The National Gambling Helpline, run by GamCare, offers free, confidential advice and support 24 hours a day, 7 days a week.

  • Phone: 0808 8020 133
  • Calls are free from landlines and mobiles.
Our Commitment to Guest Wellbeing

A Safe and Considered Environment

Staff Training and Awareness

Our team members are trained to identify signs of problem gaming and to respond with empathy and discretion. We provide ongoing education to ensure our staff are equipped to support guests effectively. Staff can provide information on responsible gaming and direct guests to support resources, and we maintain a non-judgmental approach to all guest interactions.

Self-Assessment

Questions to Consider

If you answer 'yes' to any of these questions, it may be helpful to seek advice from a support organisation.

  • Have you ever lied about your gaming?
  • Do you spend more than you can afford?
  • Do you feel anxious or guilty about your gaming?
  • Has gaming affected your relationships or work?
Contact Us for Further Information

Get in Touch

If you have any questions or concerns about responsible gaming at Plate Zarix, our team is here to help. You can reach us via phone or email.

Disclaimer

Plate Zarix is an independent digital guide and is not an official operator or promoter of gambling. The information provided on this page is for educational purposes only and does not constitute professional advice. If you are concerned about your gambling, please seek help from a qualified organisation.